PRIVACY POLICY & COOKIE POLICY

We care about your personal privacy and process personal data in accordance with the applicable General Data Protection Regulation (GDPR). This policy describes how we collect, use, and protect your information.

1. What information we collect

We only collect information that is necessary to provide our services, e.g. when you:

Make a purchase in our webshop
Contact us via forms or email
Subscribe to newsletters

Examples of personal data:

Name
Contact details (email address, telephone number)
Delivery and billing address
IP address and browser information

2. How we use your information

We use your information to:

Deliver ordered products and services
Process payments and invoicing
Send order confirmations and communications
Provide customer support
Improve our website and our services

3. Legal basis

We process your data on the basis of:

Contract (to fulfil purchases)
Consent (for newsletters or cookies)
Legal obligation (for accounting requirements)

4. How long do we keep your data?

We only retain your data for as long as is necessary for the purpose, or as long as we are required to do so by law (e.g. the Swedish Accounting Act).

5. Third parties and transfer

We do not share your information with unauthorised parties. Certain personal data may be handled by payment service providers, freight companies, or email systems – always under confidentiality agreements and solely for the purpose for which they are needed.

6. Your rights

You have the right to:

Obtain information about what data we hold about you
Have inaccurate data rectified
Have data erased ("the right to be forgotten")
Object to processing or restrict use
Withdraw your consent

7. Contact

Company name: Frösshammar AB

Organisation number: 556275-2328

Email: info@frosshammar.se

Address: Berghsugnsvägen 24, 692 75 Kumla, Sverige.

Privacy Policy:

Customer Account

You can choose to create a customer account with an email address and password. In the account, we store the details you provide yourself (company name, organisation number, contact person, telephone number, as well as invoice and delivery address) and link your orders to the account so you can view order history, download order confirmations, and order again. Having an account is voluntary – you can always shop as a guest. If you would like us to delete your account, contact info@frosshammar.se.

When you are logged in, a necessary session token is stored in your browser so that you remain logged in. It is not used for tracking or marketing.

Cookie Policy

1. What are cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They help us improve the user experience, analyse traffic, and remember your settings.

2. What types of cookies we use

Necessary cookies: Required for the website to function correctly, e.g. to handle shopping baskets and log-in.
Performance cookies: Used to analyse how the website is used and improve functionality.
Marketing cookies: Used to display relevant content and advertisements based on your behaviour.

3. How we use the information

We use cookies to:

Remember your settings
Analyse how the website is used (via e.g. Google Analytics)
Customise content and offers

4. Your choices and settings

When you visit our website for the first time, you are given the opportunity to accept or decline non-essential cookies. You can also change your settings at any time via the "Cookie settings" link at the bottom of the page.

5. Personal data

We only process personal data in accordance with applicable data protection legislation (GDPR). You have the right to access, rectify, or erase your data. Please contact us via email if you have any questions.

6. Contact

Do you have questions about our cookie policy or how we handle your data?

Company name: Frösshammar AB

Organisation number: 556275-2328

Email: info@frosshammar.se

Address: Berghsugnsvägen 24, 692 75 Kumla, Sverige.